Plans are nothing; planning is everything
— Santosh Puthran (@talk2santosh) August 23, 2017
You and your team can make the planning process robust by consistently adding following elements.
- Actively engage the stakeholders and incorporate their feedback
- Design the solution that includes how to handle exceptions
- Ensure that people are accountable for their bits of delivery
- Add contingency
- Analyse and assess whether there are any risks of missing the milestone.
- Don’t say it is not my job. Get it done by people who are responsible for it.
- Be proactive and spread this spirit across the project team.
Your customers are going to like you.